Management Training Course
STRUCTURED YET FLEXIBLE MANAGEMENT TRAINING
HOW TO BE AN OUTSTANDING MANAGER
YOUR CHANCE TO ATTEND UP TO 5 ONE DAY WORKSHOPS ALL FOCUSING ON HONING YOUR PEOPLE SKILLS
DO YOU:
- Want to master the people side of management?
- Want to increase your team performance?
- Want to be able to motivate your people, even when external circumstances might be tough?
- Want to more effectively manage your boss?
- Want to increase your confidence to handle any people issues that come up – no matter how tricky?
ARE YOU:
- Keen to increase your own personal credibility and standing in the organisation?
- Fed up of the time you seem to waste dealing with petty squabbles, or underperformance?
- Unsure just how you’re supposed to successfully motivate, influence and develop your staff without spending hours you don’t have?
AND
DO YOU WANT MANAGEMENT TRAINING WHICH “STICKS”,
AND WHICH GUARANTEES RESULTS
OR YOUR MONEY BACK?
If you do – then we believe we can help.
A STRUCTURED, YET FLEXIBLE, MANAGEMENT PROGRAMME
Starting FEBRUARY 2010, we’re running a structured, 5 day open management programme for anyone who wants to become an outstanding manager.
Developed from our now hugely successful one day overview workshop, this programme means you can:
- Reduce the time wasted trying to deal with underperformance
- Avoid, and minimise conflict, tension, gossip, and low morale – regardless of circumstances.
- Allow your staff to get on with their jobs, confident they’ll do it well, leaving you to get on with other things.
- Build a culture which fosters customer focus, conscientiousness, creativity of thinking and a “can do” attitude.
- Give yourself more time – because you can delegate more.
- Avoid making mistakes when you’re selecting and recruiting – whether it’s new people to join the team, or ensuring you choose the right mix of skills for a project.
- Learn the biggest mistakes managers make when they try to motivate their people – so you never make them.
- Understand just how you can set up a simple process which will massively increase the motivation, commitment and engagement of your staff.
- Learn how to ensure you manage the talent you have, in the best way possible. Your staff will feel they are being developed, and your organisation has highly skilled people who are loyal.
Each day builds on the last – but you can attend whichever days you wish, to fit your own needs, as each day is a discrete unit on its own.
Each day gives you some insights into the latest or most relevant research for the topic but, more importantly, leaves you with some extremely practical techniques, tools and ideas to help you effectively implement some of this back in the workplace. PLACES ARE LIMITED TO AN ABSOLUTE MAXIMUM OF 20, TO ALLOW HIGH PERSONAL ATTENTION, SO YOU DO NEED TO BOOK EARLY.
SO, WHAT DO YOU GET IF YOU REGISTER?
|
WE KNOW THIS PROGRAMME WORKS
We know because we’ve run some elements of it now with literally hundreds of managers, from all sorts of businesses – and over 90% of those attending not only felt they derived real benefit from attending, but they asked for more: something which allowed more time and gave them even more practical techniques.
So we’ve spent over 3 months developing a complete programme and looked at how we can adapt it into a range of packages, to allow flexibility, and cater for everyone, ranging from those who just want to dip their toes in, to those who are looking for a complete and comprehensive programme with all the “bells and whistles”.
These open programmes were designed to provide a mid-way package; content rich, but ensuring opportunity for interaction and ongoing personal learning and application. Extremely attractive where bringing a programme in-house is just not viable or appropriate, where you would appreciate gaining a wider perspective from sharing with others in different organisations, or where you simply want to try out another supplier, with no risk to yourselves, other than your time.
HERE ARE JUST SOME OF OUR TESTIMONIALS
(And if you want references, we’ll be happy to provide them.)
|
WE’RE SO PASSIONATE ABOUT MAKING A REAL DIFFERENCE
WE EVEN GIVE YOU A
GUARANTEE.
Yes, that’s right: a guarantee.
We understand it’s a risk for you – to take time out of your busy schedule, and to invest any sort of money, in training. Very often, even training which you enjoy and learn something from, can end up as a dusty tome on your bookshelf, which you never really get round to doing anything with, let alone consistently applying any of the techniques.
Which is why we do what we can to help keep you on track – even though this is not a “bells and whistles” programme. (See point 5 in the “What you get” section.)
Also, even if you just attend one day, if you don’t feel you’ve learned techniques which, if applied, could make a real difference to your ability to manage and influence others more successfully, we’ll refund your fee – no quibbles.
We can’t say fairer than that.
WHAT’S IN THE FIVE DAYS?
DAY 1: SETTING (AND MANAGING) EXPECTATIONS
Have you ever faced the following problems?
- You have to manage someone you used to work alongside.
- You have a persistent problem with performance or attitude with one or more of your staff.
- A member of staff wants promotion, but you don’t feel they’re ready – or maybe even not really right for the role.
- There’s massive change going on, and staff are feeling stressed, anxious and vulnerable.
- There’s a culture of cliques, gossip, or negativity.
- You’re accused of micro-managing.
- Staff seem bored or apathetic.
Truth is: behaviours are affected by the environment. Inall my years of experience, with thousands of individuals, and dozens of organisations, I’ve never yet come across anyone who got out of bed and said, “I’m going to do the worst job possible today”.
When you, or anyone else hired them, presumably, you hired them because they were the best person for the job?
So if they are not performing or behaving as you would like, the issue simply isn’t one-sided: it starts with you, and the environment you create.
In this one-day workshop we help you work on the first and foremost critical skill of an outstanding manager: setting and managing expectations.
Get this right, and you’ll create a basis for a culture which is dynamic, open, creative, supportive and high performing. It requires a clarity, vision, setting of boundaries and personal confidence, to foster the culture you decide you want.
We’ll share some ideas and techniques with you on this day, to help you get really clear about your expectations, to feel confident about communicating these expectations to your staff, and we’ll share with you some of the most common mistakes managers make which can cause problems for performance. We’ll also give you some tips about how to delegate more effectively, so you give staff some sense of autonomy within their role.
You’ll go away with your blueprint for the culture of your team.
DAY 2: MOTIVATING YOUR PEOPLE
Have you ever faced the following problems?
- Trying to motivate staff whilst you’re cutting back workforce and/or bonuses or asking them to work longer hours for no financial reward,
- Trying to establish an incentive scheme which actually does incentivise – and which incentivises the right behaviours.
- Staff who are apathetic or going through the motions – the “9 to 5 ers.
- Tensions, gossip or open hostilities or conflict within a team which threaten performance, swallow your time, and de-stabilise and de-motivate everyone involved.
- A couple of tricky staff whose behaviour or attitudes threaten to de-motivate others.
- A boss who de-motivates you?
This workshop deals with the second critical key to becoming an outstanding manager: motivating your people.
You’ll learn exactly what motivation is, why people become de-motivated and some simple techniques to increase the loyalty and commitment from your staff – whatever the external circumstances throw at you.
You’ll understand exactly why and how conflict arises, how your own response to conflict might be making things worse, and more importantly, how to reduce and minimise tension within your team, or with other important relationships, such as with your own line manager.
DAY 3: DEVELOPING YOUR PEOPLE
Have you ever faced the following problems?
Trying to deal with a member of staff who simply doesn’t seem “right” for the role.
- Wondering how to conduct a motivating appraisal/performance review.
- What to say when someone asks you for career advice.
- How to help support the development and training of your staff.
- Frustration at someone’s persistent under-performance.
- How to develop people when you’ve very little budget.
- Uncertain where to start – you’ve never done this sort of thing before, but you’re being expected to help devise personal development plans with your staff.
This workshop deals with the third critical skill of an outstanding manager: developing your people.
There is much talk these days of “talent management” and “continuing personal development plans”, but how exactly do you assess talent in the first place? How do you “manage” it in a way which benefits both the individual and the organisation? And how do you help to build meaningful and motivating personal development plans for the individual staff for whom you are responsible?
This one day workshop first starts with YOU. You’ll learn a definition of talent which is perhaps new to you, and begin by considering your own talents and strengths. You’ll learn what magic can happen when people play to their talents and strengths – and the consequences in terms of both performance and motivation when they don’t.
This workshop will shake up and challenge a long-held perspective that development is about focusing on improving people’s weaknesses, in order to make them “more rounded individuals”.
And you’ll leave with some specific techniques you can use to help you make the most of both your own talent, and that of those you manage.
DAY 4: SELECTING AND RECRUITING THE RIGHT PEOPLE
Have you ever faced the following problems?
- You have some staff who are clearly “square pegs in round holes”.
- You want a more effective way of interviewing candidates so you get it “right” more of the time.
- Staff turnover is higher than you’d like.
- There’s a lack of creativity, or a problem getting projects finished on time.
- Project management is a nightmare!
This workshop focuses on the final critical skill of an outstanding manager: the ability to place staff where they will be most effective.
This isn’t just about recruiting into the team or company, this is also about good project management, from a people perspective. You’ll learn why an understanding of talents and strengths is critical to achieve more accurate placement. You’ll consider what talents and strengths are most needed for the staff you manage, and you’ll learn how to conduct a talent interview as part of your interview process.
You’ll learn how to encourage and recruit for diversity of styles, and why moving up may not always be the best route for every individual.
You’ll consider wider challenges in terms of reward and recognition practices so you select and recruit in a way which benefits both the individual member of staff and the organisation.
DAY 5: PUTTING IT ALL TOGETHER – A COACHING OPPORTUNITY
This day is ONLY for those who have attended all four of the other days.
The content of the day will be flexible, and we will solicit your views before the day about any specific topics you would like to have more time to cover, so as much as possible it is built around your most pressing needs. However, the day will provide a framework which allows you to:
- Share issues, challenges and success stories with others from the full programme. Don’t underestimate the value of this. This is a mastermind group of like-minded individuals, all wanting to improve and hone their skills – as a coach who is in two mastermind groups myself, I know the value of mixing with people who share my challenges, but who are supportive and encouraging. If you’ve attended all four workshops, and you make full use of the free forum on the website, you will have already made contacts and friends with others who can continue to support and coach you after the programme is over.
- Get answers to some of your most frequently asked questions;(We’ll also solicit this before-hand, and produce a special handout for you which pulls together practical tips to deal with these FAQ’s)
- Learn some simple coaching techniques. You’ll coach each other on the day – but what you learn will help you use some of these techniques with your staff back in the workplace.
- Devise your own personal development plan! With all this focus on how you develop your staff, you’ve not had time to focus on you! So we’ll give you a little time to work on applying some of the stuff you’ve learned to how you want your own career to go over the next few years!
SO WHAT DOES THIS ALL COST?
To attend one workshop only: £395 + VAT
To attend 2 or 3 of these workshops £347+ VAT per workshop
Attend all 4 (and get day 5 completely free) for £1250+ VAT for the complete programme
REMEMBER, WHETHER YOU SIGN UP FOR 1 OR ALL FIVE DAYS
YOU GET ALL THIS INCLUDED:
|
AND REMEMBER! IF YOU DON’T FEEL YOU’VE LEARNED TECHNIQUES WHICH,
IF APPLIED, COULD MAKE A REAL DIFFERENCE TO YOUR ABILITY TO MANAGE AND
INFLUENCE OTHERS MORE SUCCESSFULLY, WE’LL REFUND YOUR FEE – NO QUIBBLES.
THINK THIS IS TOO EXPENSIVE?
Ruth Spellman, CEO of the Chartered Management Institute says this about training:
“If you think it’s expensive to have really competent people, try incompetent.”
HOW MUCH DOES IT COST YOU IN WASTED TIME DEALING WITH CONFLICT? WITH DISCIPLINARY OR GRIEVANCE PROCEDURES? FINDING, RECRUITING AND TRAINING NEW STAFF, BECAUSE EXPERIENCED STAFF ARE LEAVING?
Here’s some statistics for you to consider:
- 80% of UK managers have been asked to do things at work for which they feel they should have been given training beforehand, and managing people was top of the list. (ACAS, CIPD report, June 2009)
- Half of training and development at work is now initiated by line managers, rather than through HR or Learning and Development departments – yet many of these managers have no training to help them do this effectively. (ACAS, CIPD report, June 2009)
- Numerous studies show people leave bosses – not companies.
- Poor people managers generate more time spent trying to resolve conflicts – and on average 13 days is lost on each disciplinary case, and 9 days on each formal grievance submitted. (CIPD 2007)
- 25 years of Gallup research into top performing organisations shows line-managers play the most critical role in the overall performance of the organisation. (see First Break all the Rules by Marcus Buckingham)
- A Gallup study of one large, multi-outlet retailer in the US showed in the top 25% of stores where managers met the criteria we cover on the course :Sales were 4.56% over budget for the year – by a whopping $104 million Profit was up by 14% (the bottom stores missed their goals by 30%)They retained an average 12 more staff per year than their counterparts – saving a massive $27 million in finding, hiring and training the new employees.
IF THIS COURSE SAVES YOU EVEN ONE DISCIPLINARY PROCEDURE, HELPS YOU RETAIN EVEN ONE MORE STAFF PER YEAR, OR IMPROVES PERFORMANCE BY JUST 10% YOU’VE MORE THAN COVERED THE COST OF ATTENDING ALL FOUR DAYS – LET ALONE ONE. |
|---|
READY TO BOOK YOUR PLACE?
HERE’S HOW.
Places are limited to an absolute maximum of 20 people, and only those who have paid in advance will secure their place on any of the workshops.
To attend one workshop only: £395 + VAT 
To attend 2 or 3 of these workshops £347+ VAT per workshop
Attend all 4 (and get day 5 completely free) for £1250+ VAT
for the complete programme
BOOK ONLINE NOW.
 NB: If you would have liked to attend the full programme, but cannot make one of the days, we are recording the events and producing mp3 downloads which you can purchase separately, together with the manual for that workshop If you are interested, contact us at: 01302 322051 Or e-mail: shona@increasingmanagerialsuccess.com |
|---|
|
PS: Don’t forget, if you are based in Yorkshire, Humberside or the East Midlands you may be eligible for funding support from Business Link. Contact Business Link direct on 0845 600 9006 for further details.
We look forward to seeing you there.